The aftermarket is developing strongly from a purely product-driven to a service-driven business. The big difference is that the proportion of services is increasing significantly more than that of pure products.

Examples of this can be found in the automotive sector in particular, where more and more vehicle manufacturers are switching to modular services such as the seat heating function or a longer range. Although these services cost a monthly surcharge, they clearly show that there is still a great deal of potential in the aftermarket service sector beyond the traditional product and spare parts business.